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Privacy Policy / Terms & Conditions

  

Legal information

We, at Cosmotherm Ltd & Cosmosound Technologies, are committed to ensuring that  your privacy is protected. Our relationship with you is valuable and we  understand the importance you place on the privacy and security of  information that personally identifies you. In that respect, and whether  you are a first time visitor to our website or a regular user, we take  your privacy seriously. 

Please read the following in order to learn more  about how we use the information collected about you, how you can  instruct us if you prefer to limit the use of that information and  procedures that we have in place to safeguard your privacy.


1. The information we collect and what we use it for

1.1 We collect personally identifiable information when you register  with us and when you order our products. We may also receive information  about you from our business partners or marketing firms. We ask you for  personal data only when it is needed to provide goods you have enquired  about or asked us to provide or to respond to your requests for  information. [Our registration process involves providing us with  personal information including your name, address, credit card details,  e-mail address and mobile telephone number.] We also receive and record information by tracking user traffic patterns throughout our sites to maintain a record of the movements of visitors to our site and purchasers of our goods.


1.2 We use this information in order to customize the advertising and content you see on our pages, to fulfill your request for certain products and services, to communicate with you generally, to contact you about special offers, promotions or new products and as permitted in terms of our Terms and Conditions.


2. What information do we share?

2.1 There are times when we require to share the information we learn  from you with other parties. However, the information we hold on our  customers is an important part of our business and it is not our  business to sell or rent this information to others. We will send  personally identifiable information about our customers to other  companies or people, however, in the following situations:


  • 2.1.1 Agents: We may employ other companies and      individuals to  perform functions in certain situations on our      behalf. Examples of these  functions include e-mail, providing      marketing assistance and data  analysis, handling credit card transactions,      fulfilling orders and  providing customer service. These agents have      access to the personal  information required in order to perform      their functions but may not use  it for any other purpose.


  • 2.1.2 Subsidiaries and strategic partners: We may share      customer  information with subsidiaries under our control and also      with our  affiliated businesses but we only share customer      information relating to  a transaction with that business.


  • 2.1.3 Promotional Offers: Other companies sometimes ask      us to  market their products and/or services on our site and we      sometimes send  these offers to our customers on behalf of these      other businesses. When  we do this, we will not give that business      your name and address. If you  don't want to receive such offers,      please let us know by sending us an  email us from our Contact page


  • 2.1.4 Business Transfers: We are continually trying to      expand and  improve our business and we may sell or buy businesses or      assets in  these transactions. Customer information is generally one      of the  transferred business assets in these situations and in the      event that  Cosmotherm Ltd & Cosmosound Technologies or      substantially all of its assets are  acquired, customer information      may be one of the transferred assets.


  • 2.1.5 Compliance with law: We will release personal      information on  our customers where we are required to by law. We may      also exchange  other information with other companies and      organizations for fraud  protection and credit risk reduction.

2.2 Please note that in relation to paragraphs 2.1.1, 2.1.2 and  2.1.4 above in specific circumstances we may send personally  identifiable data about our customers to third parties based in  countries outside the European Union which may have laws that are less  protective of your personal data than countries within the European  Union. We will however ensure, as far as reasonably possible, that your  rights are not compromised.


3. Security

All information is received by us and retrieved using secure  technology. In order to provide a safe and secure environment for your  personal information we try to use up to date technology with a view to  protecting that information against loss, misuse or unauthorized  alteration. Firewalls are used to block unauthorized traffic to the  servers and the actual servers are located in a secure location which  can only be accessed by authorized personnel. The effectiveness of our  safety measures can be enhanced by you creating passwords that cannot be  easily accessed, guessed or reproduced by unauthorized persons.


4. Cookies

A cookie is a small data file that certain web sites write to your  hard drive when you visit them. The only personal information a cookie  can contain is information a user supplies him or herself. A cookie  can't read data off your hard disk or read cookie files created by other  sites. Cookies, however, enhance our web site performance in a number  of ways including providing a secure way for us to verify your identity  during your visit to our website and personalizing your experience on  our site making it more convenient for you. We therefore use cookie  technology to track or record information about visitors to our site.  Your privacy and security are not compromised when you accept a cookie  from our website. You can refuse cookies by turning them off on your web  browser and you do not need to have cookies turned on to successfully  use our service, however you may not be able to access the full  functions of our site.


5. Links to Other Websites

Our website may contain links to other websites of interest. However,  once you have used these links to leave our site, you should note that  we do not have any control over that other website. Therefore, we cannot  be responsible for the protection and privacy of information which you  provide whilst visiting such sites and such sites are not governed by  this privacy policy. You should exercise caution and look at the privacy  statement applicable to the website in question.


6. Changes to Privacy Policy

We may edit this policy from time to time. If we make any substantial  changes we will notify you by posting a prominent announcement on our  web pages.


7. Questions or Suggestions

If you have any questions or suggestions regarding this policy or  believe we are not properly adhering to it, please send an e-mail from  our Contact page.